How can you tell if your talking to a toner pirate?

1. Typically they will make their first call to your office to ask for the model numbers of your copy and print equipment. Later, they will call back, appearing to have a knowledge of your company’s office equipment and supply needs. In many cases, they will pretend to be with the company you bought your office equipment from, making them seem trustworthy.
2. A toner pirate will try to sound as official as possible, but if you question them or ask for more details, they can become impatient, pushy and rude.
3. They will often tell you that you need to lock in your pricing today and try to pressure you into acting fast or committing to buy from them on the spot.
4. Generally, they will try to sell toners for $400, $500 and sometimes even $600 each!

Important to Know: If used, toner supplied by a toner pirate may damage your equipment and void its warranty. Sometimes these scam artists will send you toners whether you ordered them or not and try to pressure you into paying for them.

How can I protect my company?

1. Don’t get tricked. If you think you might be on the phone with a scammer, simply tell them that you will call them right back. Don’t call them back on a number they give you, instead call your equipment provider directly on their main line.
2. Know your rights. If you receive supplies or bills for products you didn’t order, don’t pay, and don’t return the unordered merchandise. It is illegal for a seller to send you bills for unordered merchandise.
3. Train your staff. It’s a good idea to train new and existing employees and volunteers on how to respond to telemarketers. Advise employees who are not authorized to order supplies and service to say, “I’m not authorized to place orders.” And have them avoid giving out the model numbers of your printing equipment over the phone.
4. Only purchase from providers you know and trust. Authorized purchasers should be skeptical of “cold” or unsolicited calls and should not give out information on office equipment. They should feel comfortable saying “no” to high pressure sales tactics. Legitimate companies will probably not pressure you into making a snap decision.

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#1 Free Supply Delivery

If your current vendor doesn’t offer free supply delivery, you should really look into some other options. Sure, you could go pick up your supplies in their office, but you’re busy! A good copier vendor will bring supplies directly to you. This benefits you in many ways; it saves you time (and hassle), it saves you money (gas isn’t free) and it saves your back (seriously, have you lifted a case of paper before?). It seems like such a simple thing, but removing the burden of supply management can make a big difference in your busy work day.

#2 Free Ongoing Product Training

It’s hard to ensure everyone in your office knows how to use your copier effectively. In fact, there are probably features on your copier that no one will ever know how to use…features that could help your whole business run more efficiently. There are few things worse than having the job of “internal copier trainer” simply because you either purchased it, or know how to use it better than most. It’s time consuming and an ongoing job, since new hires and department transfers usually need copier help. That’s why it’s important that your copier vendor provides ongoing training on your copier. This can help get new users up to speed on the basic functions of your copy equipment, and also help everyone in your office work more efficiently by learning more of the functions your copier is capable of. The copier training provided should be free, comprehensive and available to anyone in your office – whenever it’s needed and for as long as you own your copier.

Those are two helpful things that can help free up your time for other important jobs. At Les Olson Company, we’re proud to offer free supply delivery within in our service area, and ongoing product training for the life of any copier purchased from us.[/cz_title]

We deliver supplies to offices all over Utah and Nevada, so we’ve seen the good, the bad, and the ugly over the years. We’re here to help you get that supply closet under control with these 4 tried and true tips for organizational success.

#1 Group similar items & clearly label shelves

Few things are as frustrating as having to hunt around for that thing you are looking for only to find that it’s not where you left it last.  If you don’t have a place where similar items are meant to go, people will tend to put them wherever is most convenient for them. If your supplies are organized this way, it only takes a short amount of time before disorganization and frustration set in.

The best closets we see while delivering supplies for copiers and printers are the ones that clearly mark where things go, and where all the similar items are grouped together. One day after visiting a customer that normally had a junky supply closet, we were impressed by how organized it suddenly was. This sparked a great conversation, during which we learned that the customer took everything out of the closet and laid it all out on the floor, grouping items together in a manner that made organized sense.  After that was done, they labeled the shelves and placed each item on the corresponding shelf. The difference was drastic!

#2 Check on it regularly

That same customer smartly assigned an employee to keep track of the supplies and their closet. They told us that they checked on the closet every week at least once, sometimes more.  They found that by doing so, they made fewer trips to the office supply store, and were able to get things done faster around the office by ensuring employees could easily find the supplies they needed. Even better, they weren’t purchasing supplies more than they needed to because it was easier to tell which supplies they already had.

#3 De-clutter and standardize

Another customer who has an amazingly organized supply closet told us that they standardize on the tools their people use so they only have to carry one supply item in their closet for each task their staff performs. For example, each tape dispenser and stapler at their office is the same. You can see how much easier it would be for the person ordering supplies to simply remember one SKU for each supply item. It’s incredibly efficient for this company to operate this way, and no doubt frees up more time to focus on other mission-critical tasks.

#4 Consider a copier that helps you simplify toner supplies

We’ve covered 3 great tips for keeping your supply closet spick-and-span, but we have just one more thought to leave you with.

In the same vein as de-cluttering and standardizing office supplies, Sharp offers a great line of copiers that all use the same same toner. This may not seem like a big deal, but it’s actually very unique. In fact, Sharp has the only line of copiers in the industry that all take the same toner – from their 20 page-per-minute unit all the way up to their 70 page-per-minute copier. This helps save you time, money, and storage space by removing the necessarily complicated chore of stocking several different models of toner for the various machines in your office.

As if that weren’t enough, the same line of Sharp Copiers also allow you to get the most out of each toner with the Auto-eject feature. This fool-proof feature prevents the toner from being removed until it’s completely empty, ensuring that there’s no wasted toner.[/cz_title]

If It’s Important, Use Quality Paper.

Within the first three seconds of meeting, we evaluate one another. Talk about the importance of first impressions! The same goes for your documents, especially presentations, proposals or sales letters. The paper you choose says something about you – and your company. The crispness of type, the brilliance of colors, and how a document feels in your hand can make a big difference in how your company is perceived.

Your paper doesn’t need to just look better; it needs to feel more substantial. When you factor in all the costs of making color copies, paper represents only about 4% of the total. Yet the quality of your paper can make a big difference in how your document looks. Why skimp? Use genuine Hammermill Color Copy Digital Paper. Its surface is engineered for today’s color copiers and printers.

Hammermill Paper Makes a Great Impression

Its high brightness, smoothness and 99.99% JAM-FREE Guarantee offers you worry-free performance. Make the wise choice and switch to Hammermill Color Copy Digital Paper. Hammermill paper. No worries.

Hammermill Color Copy Digital Paper is perfect for: premium color copies, design proposals, full color presentations and photographic reproduction. Sizes range from 8.5 x 11 to 19 x 13. It’s best for use with Digital printing equipment and color copiers.

Key Advantages:

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